{"id":7555,"date":"2026-02-11T19:51:45","date_gmt":"2026-02-11T19:51:45","guid":{"rendered":"https:\/\/theisca.org\/?page_id=7555"},"modified":"2026-02-11T19:53:48","modified_gmt":"2026-02-11T19:53:48","slug":"document-retainer-portal","status":"publish","type":"page","link":"https:\/\/theisca.org\/index.php\/document-retainer-portal\/","title":{"rendered":"Document Retainer Portal"},"content":{"rendered":"<div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-1 fusion-flex-container has-pattern-background has-mask-background nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start fusion-flex-content-wrap\" style=\"max-width:1216.8px;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-0 fusion_builder_column_1_1 1_1 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:15px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:15px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-text fusion-text-1\"><h1>Document Retainer Portal &#8211; Work Request<\/h1>\n<\/div><div class=\"fusion-text fusion-text-2\"><p>Submit all document changes and requests using this portal (attachments supported).<br data-start=\"606\" data-end=\"609\">Standard response target is within 3<strong data-start=\"646\" data-end=\"665\">&nbsp;business days<\/strong>. Urgent requests are handled next business day <strong data-start=\"713\" data-end=\"735\">if capacity allows<\/strong> (still counts toward your monthly hours).<\/p>\n<\/div><div class=\"fusion-text fusion-text-3\"><div class=\"frm_forms  with_frm_style frm_style_formidable-style\" id=\"frm_form_18_container\" data-token=\"8f6ada72e7748c15e4bab4099be995d6\">\n<form enctype=\"multipart\/form-data\" method=\"post\" class=\"frm-show-form  frm_pro_form \" id=\"form_h6jl2\" data-token=\"8f6ada72e7748c15e4bab4099be995d6\">\n<div class=\"frm_form_fields \">\n<fieldset>\n<legend class=\"frm_screen_reader\">Retainer Work Request<\/legend>\r\n\r\n<div class=\"frm_fields_container\">\n<input type=\"hidden\" name=\"frm_action\" value=\"create\" \/>\n<input type=\"hidden\" name=\"form_id\" value=\"18\" \/>\n<input type=\"hidden\" name=\"frm_hide_fields_18\" id=\"frm_hide_fields_18\" value=\"\" \/>\n<input type=\"hidden\" name=\"form_key\" value=\"h6jl2\" \/>\n<input type=\"hidden\" name=\"item_meta[0]\" value=\"\" \/>\n<input type=\"hidden\" id=\"frm_submit_entry_18\" name=\"frm_submit_entry_18\" value=\"e39d5ceaeb\" \/><input type=\"hidden\" name=\"_wp_http_referer\" value=\"\/index.php\/wp-json\/wp\/v2\/pages\/7555\" \/><div id=\"frm_field_258_container\" class=\"frm_form_field form-field  frm_top_container\">\r\n\t<label for=\"field_qzk0v\" id=\"field_qzk0v_label\" class=\"frm_primary_label\">Email\r\n\t\t<span class=\"frm_required\" aria-hidden=\"true\"><\/span>\r\n\t<\/label>\r\n\t<input type=\"email\" id=\"field_qzk0v\" name=\"item_meta[258]\" value=\"\"  autocomplete=\"email\"  data-invmsg=\"Email is invalid\" aria-invalid=\"false\"  \/>\r\n\t\r\n\t\r\n<\/div>\n<div id=\"frm_field_259_container\" class=\"frm_form_field form-field  frm_top_container\">\r\n\t<label for=\"field_x05ss\" id=\"field_x05ss_label\" class=\"frm_primary_label\">Company Name\r\n\t\t<span class=\"frm_required\" aria-hidden=\"true\"><\/span>\r\n\t<\/label>\r\n\t<input  type=\"text\" id=\"field_x05ss\" name=\"item_meta[259]\" value=\"\"  data-invmsg=\"Company Name is invalid\" aria-invalid=\"false\"   \/>\r\n\t\r\n\t\r\n<\/div>\n<div id=\"frm_field_260_container\" class=\"frm_form_field form-field  frm_top_container\">\r\n\t<label for=\"field_xvgwa\" id=\"field_xvgwa_label\" class=\"frm_primary_label\">Request Type\r\n\t\t<span class=\"frm_required\" aria-hidden=\"true\"><\/span>\r\n\t<\/label>\r\n\t\t\t<select name=\"item_meta[260]\" id=\"field_xvgwa\"  data-frmval=\"Document Update\" data-invmsg=\"Request Type is invalid\" aria-invalid=\"false\"  >\n\t\t<option  value=\"Document Update\" selected='selected'>Document Update<\/option><option  value=\"New Document Creation\">New Document Creation<\/option><option  value=\"Contractor Onboarding Revision\">Contractor Onboarding Revision<\/option><option  value=\"Scope\/Exclusions Wording\">Scope\/Exclusions Wording<\/option><option  value=\"Close-out Pack\/Reporting Update\">Close-out Pack\/Reporting Update<\/option><option  value=\"Other\">Other<\/option>\t<\/select>\n\t\r\n\t\r\n\t\r\n<\/div>\n<div id=\"frm_field_261_container\" class=\"frm_form_field form-field  frm_top_container vertical_radio\">\r\n\t<div  id=\"field_o9rka_label\" class=\"frm_primary_label\">Standard\r\n\t\t<span class=\"frm_required\" aria-hidden=\"true\"><\/span>\r\n\t<\/div>\r\n\t<div class=\"frm_opt_container\" aria-labelledby=\"field_o9rka_label\" role=\"radiogroup\">\t\t<div class=\"frm_radio\" id=\"frm_radio_261-0\">\t\t\t<label  for=\"field_o9rka-0\">\n\t\t\t\t\t<input type=\"radio\" name=\"item_meta[261]\" id=\"field_o9rka-0\" value=\"Standard (3 business days)\"\n\t\t data-invmsg=\"Standard is invalid\"   \/> Standard (3 business days)<\/label><\/div>\n\t\t<div class=\"frm_radio\" id=\"frm_radio_261-1\">\t\t\t<label  for=\"field_o9rka-1\">\n\t\t\t\t\t<input type=\"radio\" name=\"item_meta[261]\" id=\"field_o9rka-1\" value=\"Urgent (Next business day)\"\n\t\t data-invmsg=\"Standard is invalid\"   \/> Urgent (Next business day)<\/label><\/div>\n<\/div>\r\n\t\r\n\t\r\n<\/div>\n<div id=\"frm_field_262_container\" class=\"frm_form_field form-field  frm_top_container\">\r\n\t<label for=\"field_smjeh\" id=\"field_smjeh_label\" class=\"frm_primary_label\">Please provide as much detail as possible for what you need.\r\n\t\t<span class=\"frm_required\" aria-hidden=\"true\"><\/span>\r\n\t<\/label>\r\n\t<textarea name=\"item_meta[262]\" id=\"field_smjeh\" rows=\"5\"  data-invmsg=\"Please provide as much detail as possible for what you need. is invalid\" aria-invalid=\"false\"  ><\/textarea>\r\n\t\r\n\t\r\n<\/div>\n<div id=\"frm_field_263_container\" class=\"frm_form_field form-field  frm_top_container vertical_radio\">\r\n\t<div  id=\"field_kbkyl_label\" class=\"frm_primary_label\">Desired Output\r\n\t\t<span class=\"frm_required\" aria-hidden=\"true\"><\/span>\r\n\t<\/div>\r\n\t<div class=\"frm_opt_container\" aria-labelledby=\"field_kbkyl_label\" role=\"group\">\t\t<div class=\"frm_checkbox\" id=\"frm_checkbox_263-0\">\t\t\t<label  for=\"field_kbkyl-0\">\n\t\t\t<input type=\"checkbox\" name=\"item_meta[263][]\" id=\"field_kbkyl-0\" value=\"Word\"  data-invmsg=\"Desired Output is invalid\"   \/> Word<\/label><\/div>\n\t\t<div class=\"frm_checkbox\" id=\"frm_checkbox_263-1\">\t\t\t<label  for=\"field_kbkyl-1\">\n\t\t\t<input type=\"checkbox\" name=\"item_meta[263][]\" id=\"field_kbkyl-1\" value=\"PDF\"  data-invmsg=\"Desired Output is invalid\"   \/> PDF<\/label><\/div>\n\t\t<div class=\"frm_checkbox\" id=\"frm_checkbox_263-2\">\t\t\t<label  for=\"field_kbkyl-2\">\n\t\t\t<input type=\"checkbox\" name=\"item_meta[263][]\" id=\"field_kbkyl-2\" value=\"Both\"  data-invmsg=\"Desired Output is invalid\"   \/> Both<\/label><\/div>\n<\/div>\r\n\t\r\n\t\r\n<\/div>\n<div id=\"frm_field_264_container\" class=\"frm_form_field form-field  frm_top_container\">\r\n\t<label for=\"field_k5s57\" id=\"field_k5s57_label\" class=\"frm_primary_label\">Upload Relevant Documents\/Screenshots\r\n\t\t<span class=\"frm_required\" aria-hidden=\"true\"><\/span>\r\n\t<\/label>\r\n\t<input type=\"hidden\"  data-invmsg=\"Upload Relevant Documents\/Screenshots is invalid\" aria-invalid=\"false\"   name=\"item_meta[264]\"  value=\"\" data-frmfile=\"264\" \/>\n\n<div class=\"frm_dropzone frm_single_upload frm_clearfix\" id=\"file264_dropzone\" role=\"group\" >\n\t<div class=\"fallback\">\n\t\t<input type=\"file\" name=\"file264\" id=\"field_k5s57\"\n\t\t\t data-invmsg=\"Upload Relevant Documents\/Screenshots is invalid\" aria-invalid=\"false\"  \t\t\t\/>\n\t\t\t\t<div class=\"frm_clearfix \"><\/div>\n\t<\/div>\n\t<div class=\"dz-message needsclick\">\n\t\t\t\t<svg  viewBox=\"0 0 18 18\" class=\"frmsvg frm-svg-icon\">\n\t<path viewBox=\"0 0 18 18\" fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M8.2 4v8a.8.8 0 001.5 0V4l2.1 2.2A.7.7 0 1013 5L9.5 1.7a.7.7 0 00-1.1 0L5.1 5.2a.8.8 0 001 1l2.1-2zm7.6 4.3c.4 0 .7.3.7.7v6.8c0 .4-.3.7-.8.7H2.3a.8.8 0 01-.8-.8V9A.8.8 0 013 9v6h12V9c0-.4.3-.8.8-.8z\"><\/path>\n<\/svg>\t\t<span class=\"frm_upload_text\"><button type=\"button\" aria-label=\"Upload Relevant Documents\/Screenshots. Drop a file here or click to upload. Maximum file size: 516MB\">Drop a file here or click to upload<\/button><\/span>\n\t\t<span class=\"frm_compact_text\"><button type=\"button\" aria-label=\"Upload Relevant Documents\/Screenshots. Choose File. Maximum file size: 516MB\">Choose File<\/button><\/span>\n\t\t<div class=\"frm_small_text\">\n\t\t\t<p>Maximum file size: 516MB<\/p>\n\t\t<\/div>\n\t<\/div>\n<\/div>\n\t\r\n\t\r\n\t\r\n<\/div>\n<div id=\"frm_field_265_container\" class=\"frm_form_field form-field  frm_top_container\">\r\n\t<label for=\"field_x0el5\" id=\"field_x0el5_label\" class=\"frm_primary_label\">How Big Is The Project?\r\n\t\t<span class=\"frm_required\" aria-hidden=\"true\"><\/span>\r\n\t<\/label>\r\n\t\t\t<select name=\"item_meta[265]\" id=\"field_x0el5\"  data-frmval=\"Quick Tweak (&lt;30 mins)\" data-invmsg=\"How Big Is The Project? is invalid\" aria-invalid=\"false\"  >\n\t\t<option  value=\"Quick Tweak (&lt;30 mins)\" selected='selected'>Quick Tweak (&lt;30 mins)<\/option><option  value=\"Small (30 - 60 mins)\">Small (30 - 60 mins)<\/option><option  value=\"Medium (1 - 2 hours)\">Medium (1 - 2 hours)<\/option><option  value=\"Large (2+ Hours)\">Large (2+ Hours)<\/option>\t<\/select>\n\t\r\n\t\r\n\t\r\n<\/div>\n<div id=\"frm_field_257_container\" class=\"frm_form_field form-field \">\r\n\t<div class=\"frm_submit frm_flex\">\r\n<button class=\"frm_button_submit frm_final_submit\" type=\"submit\"   formnovalidate=\"formnovalidate\">Submit<\/button>\r\n\r\n\r\n\r\n<\/div>\r\n<\/div>\n\t<input type=\"hidden\" name=\"item_key\" value=\"\" \/>\n\t\t\t<div id=\"frm_field_266_container\">\n\t\t\t<label for=\"field_aypzs\" >\n\t\t\t\tIf you are human, leave this field blank.\t\t\t<\/label>\n\t\t\t<input  id=\"field_aypzs\" type=\"text\" class=\"frm_form_field form-field frm_verify\" name=\"item_meta[266]\" value=\"\"  \/>\n\t\t<\/div>\n\t\t<input name=\"frm_state\" type=\"hidden\" value=\"BJBU0eY2CHuFcDsgbaq\/1f\/5x5RRWCoekxYwtuQS3XVUZLFcJyjJs3Y0NQI37rcI\" \/><\/div>\n<\/fieldset>\n<\/div>\n\n<p style=\"display: none !important;\" class=\"akismet-fields-container\" data-prefix=\"ak_\"><label>&#916;<textarea name=\"ak_hp_textarea\" cols=\"45\" rows=\"8\" maxlength=\"100\"><\/textarea><\/label><input type=\"hidden\" id=\"ak_js_1\" name=\"ak_js\" value=\"46\"\/><script>document.getElementById( \"ak_js_1\" ).setAttribute( \"value\", ( new Date() ).getTime() );<\/script><\/p><\/form>\n<\/div>\n\n<\/div><\/div><\/div><\/div><\/div>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"100-width.php","meta":{"footnotes":""},"class_list":["post-7555","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/theisca.org\/index.php\/wp-json\/wp\/v2\/pages\/7555","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/theisca.org\/index.php\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/theisca.org\/index.php\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/theisca.org\/index.php\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/theisca.org\/index.php\/wp-json\/wp\/v2\/comments?post=7555"}],"version-history":[{"count":2,"href":"https:\/\/theisca.org\/index.php\/wp-json\/wp\/v2\/pages\/7555\/revisions"}],"predecessor-version":[{"id":7557,"href":"https:\/\/theisca.org\/index.php\/wp-json\/wp\/v2\/pages\/7555\/revisions\/7557"}],"wp:attachment":[{"href":"https:\/\/theisca.org\/index.php\/wp-json\/wp\/v2\/media?parent=7555"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}